Technical Support

Support Form

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Product Information

We are kindly asking customers for writing the serial number (13~14 -digit number) of products, in order to speed up the service process.

Problem Description

Basic Information
At least ONE field must be filled
e.g. v6.0.0018.21
e.g. Windows 10 / Mac 10.15.1
e.g. AVerTouch / CaptureShare / Sphere2 / EZMeetup / VCPlayer / EZLive... v1.3.0025.0
e.g. HP ENVY 14 / Lenovo E495...
e.g. ZOOM / MS Teams / Google Meet
e.g. POE+ / 110V / 220V
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