PTZ310UNV2

No. A factory default would not remove the uploaded SSL certificate. (PTC/ PTCV2/ PTZ/ DL series)
PTZ series USB only support Isochronous transfer mode, the maximum bitrate = 50Mbps
No, the camera does not support SNMP.
In order to upload a SSL certificate to PTC/PTZ/DL cameras, it must be in the PEM format. To create this format, you will need your certificate, any intermediate certificates, and the CA root in a base-64 encoded format.

Additionally, you will need the private key in the PKCS#8 format(should be unencrypted).
Once you have gathered these components, combine them in the specified order to create the PEM format, and then proceed to upload it onto the camera web interface to enable HTTPS.
The format structure should be as follow: -BEGIN PRIVATE KEY- -END PRIVATE KEY- -BEGIN CERTIFICATE- -END CERTIFICATE-

The serial number at PTZ web UI is the number of mainboard.
Check if the certificate meets the format requirement in the FAQ, and make suer the camera system time (clock) is set correctly, or the NTP/time zone is set properly at the web UI, or the camera is internet accessible for time correction.
This color issue may occur if you're using an older monitor or connecting via an HDMI-to-DVI adapter. In such cases, the monitor's RGB color format may not be compatible with the camera's HDMI output color format (YUV). To resolve this, try connecting directly with HDMI if possible, or change the monitor's input color format setting from RGB to YUV.
  • Sensor pixel : 3864x2192=8.46M
  • The actual pixel : 3840x2160=8.29M
Yes, this camera series has a internal USB hub.
PTZ300V2 series HDMI output: 4:4:4 ( Features automaticlly adjustment depending on the monitor devices)

FAQs

Here are answers to some common questions about the device.

Yes.
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In order to upload a SSL certificate to PTC/PTZ/DL cameras, it must be in the PEM format. To create this format, you will need your certificate, any intermediate certificates, and the CA root in a base-64 encoded format.

Additionally, you will need the private key in the PKCS#8 format(should be unencrypted).
Once you have gathered these components, combine them in the specified order to create the PEM format, and then proceed to upload it onto the camera web interface to enable HTTPS.
The format structure should be as follow: -BEGIN PRIVATE KEY- -END PRIVATE KEY- -BEGIN CERTIFICATE- -END CERTIFICATE-

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PTZ series USB only support Isochronous transfer mode, the maximum bitrate = 50Mbps
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This color issue may occur if you're using an older monitor or connecting via an HDMI-to-DVI adapter. In such cases, the monitor's RGB color format may not be compatible with the camera's HDMI output color format (YUV). To resolve this, try connecting directly with HDMI if possible, or change the monitor's input color format setting from RGB to YUV.
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  • Sensor pixel : 3864x2192=8.46M
  • The actual pixel : 3840x2160=8.29M
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Yes, this camera series has a internal USB hub.
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PTZ300V2 series HDMI output: 4:4:4 ( Features automaticlly adjustment depending on the monitor devices)
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The IR frequency is 38KHz. In fact, we adhere to the NEC standard. The standard NEC protocol uses a carrier frequency of 38 kHz.

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Recommended: 1694A, RG6, 18 AWG spool of RG-6/U type cable, 75 Ohm
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There are relevant specifications and standards for cable length when it comes to USB 2.0 and USB 3.0 standards: USB 2.0 Standard: In the USB 2.0 specification, it is recommended to use a maximum cable length of 5 meters without employing passive extenders or cables. The specification states that if a longer cable length is required, active extenders or USB 2.0 signal boosters should be used. USB 3.0 Standard: In the USB 3.0 specification, the recommended maximum cable length is 3 meters without using passive extenders or cables. The specification indicates that if a longer cable length is needed, active extenders or USB 3.0 signal boosters should be used. It's important to note that these specifications and standards are developed based on considerations of safety and performance. Using cables longer than the recommended length could lead to issues such as signal distortion, reduced transmission speed, and device malfunctions. Therefore, when selecting cables, it's advisable to adhere to these specifications and standards as much as possible to ensure the proper functioning of the devices. Source: USB Implementers Forum USB 2.0 Standard: "Universal Serial Bus Revision 2.0 Specification," USB Implementers Forum, April 27, 2000. USB 3.0 Standard: "Universal Serial Bus Revision 3.0 Specification," USB Implementers Forum, November 12, 2008.
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So far PTC/PTZ series are all bulk transfer and cannot be tweaked to isochronous.
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The serial number at PTZ web UI is the number of mainboard.
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No, the camera does not support SNMP.
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Check if the certificate meets the format requirement in the FAQ, and make suer the camera system time (clock) is set correctly, or the NTP/time zone is set properly at the web UI, or the camera is internet accessible for time correction.
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Due to NDI HX3 certificate regulation, the camera should be DHCP by default, so PTZ310UNV2 is DHCP by default.
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Use IR remote to do a factory default through the HDMI output OSD menu.
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No. A factory default would not remove the uploaded SSL certificate. (PTC/ PTCV2/ PTZ/ DL series)
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