TabCam

1. You would need to download the A+ Suite software and use the PC or MAC to secure access to your TabCam.
2. Launch the ''Device Manager'' application found under the ''AVer Information Inc'' -> A+ Suite folder.
3. Make sure your computer is connected to the same Wi-Fi network the intended TabCam(s) is connected to.
4. Select ''Advanced Setting''.
5. Make sure the TabCam(s) which is already connected to the Wi-Fi network is turned on. Also, it is recommended that these TabCam(s) have the power plugged in.
6. All TabCams located in the same network will be listed as shown in the figure above.
7. The TabCams will show up as ''Locked''. Click on ''Unlock'' to change the settings of each TabCam.
8. The default password for TabCam is ''admin''. Once you have entered the password, the status changes to ''Free''.
9. Once the TabCam status is free, highlight the desired TabCam and select ''Edit''.
10. Check the ''Use Passcode'' box and enter the password you wish to use. When you are finished, press ''OK'' to confirm the changes. You will now be prompt to enter this password whenever you initially wish to connect to this TabCam.
11. For additional security, you may also protect the unlock feature once you connect to the TabCam. The password is ''admin'' by default but you may change this by selecting ''Change admin password'' and entering in a new password in the Configuration window.

1. You would need to download the A+ Suite software and use the PC or MAC to update the firmware.
2. Launch the ''Device Manager'' application found under the ''AVer Information, Inc'' -> A+ Suite folder.
3. Make sure your computer is connected to the same Wi-Fi network the intended TabCam(s) is connected to.
4. Select ''Advanced Setting''.
5. Make sure the TabCam(s) which is already connected to the Wi-Fi network is turned on. Also, it is recommended that these TabCam(s) have the power plugged in.
6. All TabCams located in the same network will be listed as shown in the figure above.
7. Those TabCams that are upgradable will show up as ''Locked''. Click on ''Unlock'' for each TabCam you would like to upgrade.
8. The default password for TabCam is ''admin''. Once you have entered the password, the status changes to ''Free''.
9. Now you can click on the ''Firmware upgrade'' button and proceed to download the most recent firmware from the AVer server.
10. The upgrade would proceed once the latest firmware has been downloaded onto your computer. Once every single TabCam(s) reaches 100%, you can close the ''Firmware Update'' window.

There may some setting issues with the Wi-Fi router. Please check the following steps:

• Check Wi-Fi Network Names and Passwords. If Wi-Fi Network Names and Passwords are changed, please following the Wi-Fi setup page to reset the Wi-Fi information to TabCam.
• If Wi-Fi Network Names and Passwords have not changed, please restart Wi-Fi router and your TabCam.

• There may be some signal strength issues with the Wi-Fi connection. Please go through the following steps:
• TabCam and your computer/tablet must be within 45 feet (13m) of your Wi-Fi router.
• There may be other devices using your Wi-Fi network at the same time. Bandwidth usage, packet loss and other connection elements may cause the poor video quality.
• Make sure your Internet connection has a minimum upload speed of 2.8 Mbps.
• Your Wi-Fi router must be 802.11 g/n compatible.
• If the above steps don't work, please restart your TabCam and try the QR Code scanning again.

1. If Power LED is always flashing
2. Solution It means the QR Code scanning has failed. Please check the following steps:
3. Make sure when you scan the QR Code that you minimize the glare on the tablet by placing a piece of paper over the camera head.
4. Adjust focus: Press auto-focus button.
5. Avoid being out-of-range: Make sure your computer/tablet screen is about 13 inches (330 mm) away from camera head.
6. Reset: If repeating this sequence still does not work, press zoom-in or zoom-out to cancel the scanning process and restart the application and TabCam. Go through the setup instructions again to connect your TabCam to the Wi-Fi network.
7. Power LED light changes to steady but Network LED lights blink sequentially and does not turn solid green
8. Solution After scanning the QR Code successfully, activation should take about 30 seconds. If it takes longer than 30 seconds, this could mean your Wi-Fi network password was incorrect, or that your network may not be fully compatible with TabCam. Please check the following steps:
9. If you have multiple Wi-Fi networks, choose the one with the strongest signal.
10. Make sure the Wi-Fi router is still up and the security key is correctly entered.
11. Check Wi-Fi Network Names and Passwords. TabCam can only join Wi-Fi neworks with names and passwords containing only letters and numbers. If the Wi-Fi router is WPA/WPA2 Enterprise, it is very possible the wrong password may cause the user's login to be locked. Please check MIS to unlock it.
12. Make sure your TabCam's firmware version is the latest one.

The essence of your tablet or laptop is mobility, but using it to present live content reduces your ability to stay mobile. TabCam streams live video wirelessly to your iPad, Android, Windows 8 tablet, or PC/MAC so you can keep your mobile devices mobile. The camera can be placed anywhere in the room leaving you free to present and manipulate the content from everywhere else. Engage your students by bringing TabCam to them, showcase their work, give feedback and work with others without being tied to the camera or a single position.

The Camera	The App
Completely wireless Pushes live video to App Battery lasts 8 hours Streams live video in the same network as App	Digital Whiteboard Annotate, Highlight, Add text to live video & whiteboard Screen Cast Record full experience Instant upload to the cloud

• Make sure your computer/tablet is connected to the same Wi-Fi networks (same SSID) as the TabCam.
• Security software (firewall, anti-virus) installed on your computer may be blocking communication between TabCam and computer/tablet. Your Wi-Fi router also may be blocking some TCP/UDP ports. When these ports are blocked, TabCam cannot access the Wi-Fi. Please check MIS to unblock. Below is a list of ports we used.
  

  TCP/UDP	Port
  UDP	1900
  TCP	9527
  TCP	9528
  TCP	8557

Windows Tablet
Minimum requirements for Windows 8 tablet:

• Windows 8 (32bit)
• 1.8Ghz Intel Atom or above
• 2GB RAM
• 16GB Flash Memory
• 7 inches or more screen size (minimum 1024x768 display resolution)